Important Update on your ACP Service
Attention Loyal Consumers,
We want to inform you about important upcoming changes to the Affordable Connectivity Program (ACP), which you currently use to receive our services.
The Affordable Connectivity Program will stop accepting new applications and enrollments on February 7, 2024. Consumers must be approved and enrolled with a service provider by 11:59 p.m. ET on February 7 to receive the ACP benefit. Those consumers who currently have a tablet and are enrolled in the program before February 7th, 2024 will continue to receive internet services as long as the ACP Program is funded. Please check here weekly for up-to-date information www.emeraldcoastwireless.com or on NAL's website https://www.northamericanlocal.com/acpupdate
The Federal Communications Commission (FCC) has announced potential changes to the ACP . This program may be ending in the near future if future government funding is not extended. While the exact details and dates are still being finalized, we want to ensure that you are aware of this development.
Here’s what you need to know:
1. The ACP is undergoing changes, which might end or alter the program.
2. This could affect the benefits you receive from your provider and their cost.
3. As your distributor, we are committed to keeping you informed and will provide more specific information as soon as it becomes available.
4. We are exploring alternative options to continue to provide you service and support your connectivity needs, and will share these details with you once we have the end result..
5. We recommend staying alert for updates from us on these potential changes.
Your uninterrupted service and satisfaction are our top priorities. If you have any questions or concerns, please do not hesitate to contact us. 833-447-2537 M-F 9am-6pm est.
Thank you for choosing Emerald Coast Wireless LLC with North American Local, LLC as your service provider. We value you as our customer and we look forward to continuing to provide you with the service you need.